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Computer Support in Erie, PA

 

Helpdesk SupportVelocity Network Desktop & User Care

Remote & On-Site Tech Support for Your Staff

End-Users are human. Shouldn’t their IT support be too?

Velocity Network serves Erie, PA and the surrounding areas with leading computer and tech support services, offering All-You-Can-Eat Helpdesk Support.

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 computer support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.

Now your end-users don't need to worry about racking up bills whenever they need computer support.

TITAN Desktop– Erie’s Leading Tech Support Platform

Remote monitoring, maintenance, reporting, and cost-effective computer support

TITAN's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the TITAN technology platform with all of the intelligence built-in to conduct day to day preventive tech maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Velocity Network's unlimited phone and remote computer support. Our Flat-Rate resolves the issue of having to wait for approval to increase tech support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Velocity Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Call Velocity Network today to learn more about our Titan Desktop Computer Support Program serving Erie, PA and the surrounding areas!

Velocity Network Desktop & User Care

Latest Blog Entry

28 August 2015
We all know the fleeting moment of fear as a computer slows to a grinding halt, taking forever to perform the most basic of tasks. At the same time, we also know the relief of when you find out there’s nothing wrong with your PC. Still, what if that ...

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Call us today    1-888-833-9111

Physical Address:

2503 West 15th Street, 
Suite #10 - 
Erie, Pennsylvania 16505

Mailing Address:

P.O. Box 9008 - Erie, Pennsylvania 16505